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Director of AI‑Driven Customer Ops & Success

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Cerebras
Full Time position
Listed on 2026-05-11
Job specializations:
  • IT/Tech
    Data Science Manager
Salary/Wage Range or Industry Benchmark: 200000 - 245000 USD Yearly USD 200000.00 245000.00 YEAR
Job Description & How to Apply Below
Cerebras, located in Mountain View, California, is seeking a Director of Customer Operations. This strategic role will focus on scaling and modernizing Customer Success and Professional Services. Responsibilities include developing customer success strategies, building scalable processes, and leveraging AI for predictive management. Candidates should have 8+ years in relevant roles, with a strong background in data analytics and SaaS metrics.

The position offers a competitive salary between $200k to $245k, along with equity and other benefits.
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