Sr. JIRA Administrator - Automation Engineer; at JND Mountain View, CA

Job Title:

Sr. JIRA Administrator – Automation Engineer

Job Type: Full-Time, Hourly

Location:

645 Clyde Avenue, Mountain View, CA

Compensation: $68-81/hr

Benefits:
Medical Insurance (Health, Dental & Vision), 401(k), Paid Time Off, H1B/Green Card Sponsorship for qualified employees, Opportunities for career advancement.

This role is for a highly skilled Automation Engineer who will drive organizational efficiency by automating manual repetitive processes and administering core Atlassian tools. The position focuses on designing, building, and maintaining automated data pipelines that ingest, transform, and manage data efficiently across data lake and data warehouse architectures using the Snowflake ecosystem. The engineer will use data‑driven insights and advanced scripting to optimize workflows and present high‑impact solutions to leadership.

• Configure and maintain JIRA instances, including managing workflows, custom fields, permission schemes, and user roles.
• Develop and maintain complex automation logic and custom transitions using Groovy scripts (via Script Runner or similar) and Java.
• Develop and maintain dashboards, filters, and reports for various levels of the organization to provide actionable insights into project and program health, including capacity and utilization.
• Design, build, and maintain automated data pipelines that ingest, transform, and manage data efficiently across data lake and data warehouse architectures using the Snowflake ecosystem.
• Partner with leadership to identify automation opportunities, present technical strategies, and demonstrate ROI to align with business objectives.
• Serve as a subject matter expert for agile methodologies and ensure the Atlassian tools align with and enforce best practices across the organization.
• Continuously audit existing workflows to identify gaps and implement automated fixes that reduce manual effort and human error.
• Provide documentation and training to both technical and non‑technical teams on utilizing JIRA and automation tools effectively.
• Deploy and configure capacity planning tools, such as Jira Advanced Roadmaps, to support resource management.
• Track and visualize team capacity, availability, and workload distribution to prevent resource over allocation or under utilization.
• Use the tools to forecast future resource requirements and plan for upcoming initiatives, releases, and projects.

• Bachelor’s degree with 10+ years of experience.
• Proven experience as a Java, Python, JIRA/Atlassian Administrator in a corporate environment, including practical experience with Agile.
• Experience leveraging AI and automation tools to eliminate repetitive tasks, improve efficiency, and free up teams for more strategic work.
• In‑depth knowledge of JIRA configuration, including custom workflows, fields, screens, and permissions.
• Proficiency in languages such as Python, Java, and C# to write scripts and programs that power automation.
• Snowflake experience; experience building dashboards through a data lake and using analytical & visualization tools.
• Strong understanding of agile principles and frameworks, such as Scrum and Kanban; experience with scaled agile methodologies is highly desirable.
• Analytical skills to build complex dashboards and reports that translate data into meaningful insights for various audiences, specifically regarding resource allocation and utilization.
• Excellent communication and interpersonal skills, with the ability to provide training and support to users with varying technical backgrounds.
• Problem‑solving ability to identify bottlenecks and find solutions to complex problems.
• Atlassian certifications (e.g., ACP‑JA, ACP‑JSM) are a plus.