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Technical Engineer
Job in
Mountain View, Santa Clara County, California, 94039, USA
Listed on 2026-06-02
Listing for:
TechDigital Corporation
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Support, IT Support, IT Consultant, Systems Analyst
Job Description & How to Apply Below
Job Description:
- Partner Relationship Management: Act as the primary technical point of contact; lead biweekly syncs and manage all communications via the "Collaboration Document."
- Technical Support & Triage: Perform Level 1 troubleshooting for SDK-related issues on prototype hardware. Monitor communication channels (tickets, email, IM) to provide timely technical guidance.
- Root-Cause Analysis (RCA): Conduct deep-dive analysis to differentiate between platform-level bugs and partner-side implementation errors.
- Cross-Functional Liaison: Advocate for partner needs by routing complex issues to Developer Relations Engineering (DRE) teams with documented reproduction steps.
- Workflow Optimization: Identify and suggest technical workarounds or optimizations specific to XR work streams and application flows.
Required qualifications:
- Technical Stack: Proficiency in Android Studio and the Android mobile/XR application lifecycle.
- Tooling:
Experience with enterprise issue-trackers (e.g.,
Buganizer, Jira
). - Soft Skills: Proven track record in partner-facing roles, specifically in managing external expectations and reporting status to executive stakeholders.
- Industry
Experience:
Previous experience in QA, Technical Support, or Developer Relations within the mobile or XR space.
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