Head of Security Engineering

Overview

Better Help is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever.

And we’re not stopping there – as the unmet need for mental health services continues to grow, Better Help is committed to being part of the solution.

As the Head of Security at Better Help, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand.

At Better Help, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

• Lead Better Help’s security engineering strategy, with offensive security as the foundation
• Operate with a red team / attacker mindset, identifying vulnerabilities across applications, infrastructure, and internal systems
• Direct and evolve the company’s red team capabilities, including penetration testing, code review, and vulnerability discovery
• Provide oversight and guidance across:
• Partner closely with Engineering to embed security into the software development lifecycle (SDLC)
• Strengthen processes around vulnerability management, detection, and response
• Build and improve offensive security tooling and capabilities, complementing external programs like Bugcrowd
• Help reduce technical debt and improve system resilience through proactive security practices
• Identify and address emerging threats, including AI security risks
• Mentor and guide a strong team, setting a high bar for technical rigor and impact

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we re fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

• 5+ years of security leadership experience
• 10+ years of experience in security engineering
• Strong background in offensive security (red team, penetration testing, or bug bounty)
• Deep understanding of how modern systems are attacked, and how to defend against them
• Experience working across or leading Red team, Blue team / Sec Ops, or Application Security
• Experience setting strategy, managing roadmaps, and delivering measurable security outcomes across multiple teams
• Ability to operate both strategically and hands-on
• Experience working in fast-paced environments with frequent releases
• Strong communication skills with both technical and non-technical stakeholders

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and…