Desktop Support Technician II
Job in
Mountain View, Santa Clara County, California, 94043, USA
Listed on 2026-06-17
Listing for:
Akraya, Inc.
Contract
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Primary
Skills:
Desktop Support (Expert), Mac Support (Advanced), Service Now (Intermediate), VDI Machine (Advanced), Mobile Support (Advanced),
Contract Type: W2 Contract
Duration: 18 Months
Location:
Mountain View CA (Onsite)
Pay Range: $30.00 - $39.00 Per hour
Job Summary:
This role focuses on ensuring the smooth operation of end-user computing environments. You will be responsible for installing, maintaining, and repairing computer hardware and software, alongside providing crucial technical support to resolve user issues. Proactive problem-solving and effective communication are key to success in this position.
Key Responsibilities:
- Resolve hardware and software issues for users.
- Manage computer imaging and deployment processes.
- Provide technical assistance via phone and in-person.
- Document and track user issues and solutions.
- Maintain accurate IT asset inventories.
Must-Have Skills:
- Proficiency in Windows operating systems.
- Experience with hardware repair and replacement.
- Strong customer service and communication abilities.
Domain / Industry
Experience:
Experience in providing IT support within a corporate or business setting is preferred.
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Work spaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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