SaaS Product Support Specialist — Night Shift
Job in
Mountain View, Santa Clara County, California, 94039, USA
Listed on 2026-06-22
Listing for:
Namely
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Namely in Mountain View, California is seeking a GCS - Product Support Specialist for night shifts. The role involves providing day-to-day software application support in a 24x7 environment, ensuring high customer satisfaction by meeting service level agreements (SLAs) on assigned cases.
The ideal candidate should have a Bachelor’s degree in computer science and 1-3 years of experience in application support, particularly in a SaaS setting. This position requires strong organizational and communication skills, as well as a customer-centric mindset.
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