Technical Engineer

Job Opportunity

Partner Relationship Management:
Act as the primary technical point of contact; lead biweekly syncs and manage all communications via the "Collaboration Document."

Technical Support & Triage:
Perform Level 1 troubleshooting for SDK-related issues on prototype hardware. Monitor communication channels (tickets, email, IM) to provide timely technical guidance.

Root-Cause Analysis (RCA):
Conduct deep-dive analysis to differentiate between platform-level bugs and partner-side implementation errors.

Cross-Functional Liaison:
Advocate for partner needs by routing complex issues to Developer Relations Engineering (DRE) teams with documented reproduction steps.

Workflow Optimization:
Identify and suggest technical workarounds or optimizations specific to XR work streams and application flows.

Required qualifications:

• Technical Stack:
  Proficiency in Android Studio and the Android mobile/XR application lifecycle.
• Tooling:
  Experience with enterprise issue-trackers (e.g., Buganizer, Jira).
• Soft Skills:
  
  Proven track record in partner-facing roles, specifically in managing external expectations and reporting status to executive stakeholders.
• Industry
  
  Experience:
  
  Previous experience in QA, Technical Support, or Developer Relations within the mobile or XR space.