Senior Mixed Methods UX Researcher, Lens

Senior Mixed Methods UX Researcher, Google Lens

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Mountain View, CA, USA;
New York, NY, USA
.

At Google, we focus on the user and all else will follow. As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.

You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.

As part of the Lens team within Multimodal Search, we are evolving the Search experience to allow users to ask anything in any way. In this role, you will influence product strategy through this evolution to a more multimodal, AI‑forward experience. You will focus on multimodal AI quality and model improvements anchored in real user needs and measurements, while also leading product evolution towards a collaborative AI shopping experience.

In Google Search, we’re reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: 159000 - 231000 USD + 15% bonus target + equity + benefits.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience in both qualitative and quantitative research methodologies, including interviews, usability testing, diary studies, card sort, or surveys.

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a large, matrixed organization.

• Influence stakeholders across organizations to gain support for research-based, user‑centric solutions.
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
• Drive ideas to improve products and services through research-driven insights and recommendations.
• Lead teams to define and evaluate product, service, ecosystem impact.
• Own idea and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

Google is a proud equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

To all recruitment agencies:
Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. They have no impact on statutory payments. Current or past grants do not confer an acquired right.