Sr. Manager, Product Design

Treasure AI:

Treasure AI is the agentic experience platform built to acquire, retain, and grow your most valuable customers. Powered by AI, Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.

Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

We are seeking a talented and collaborative Senior Manager of Product Design to lead and grow our product design practice at Treasure AI. This is a player/coach role: you will manage and develop a team of designers while remaining a hands‑on contributor—building prototypes, creating product marketing assets for events, and being the first on your team to experiment with emerging AI tools and methods.

This role sits at the intersection of user experience, product strategy, and cross‑functional collaboration—owning the end-to-end design of our core product surfaces and helping shape how AI-powered tools and workflows are experienced by our customers.

This role requires strength across two dimensions:

• Human-in-the-Loop capability

  • High-Stakes Presence & Judgment: Demonstrates the emotional intelligence and intuition needed for live customer engagement, calculated risk-taking, and value-driven decision-making.

• AI-native fluency

  • Technical AI Integration: Masterfully blends independent data mining, advanced prompting, and automated workflows with an AI-first approach to drive operational efficiency.

A word on where we are:
Treasure AI operates with the urgency and energy of an early start‑up company. Our internal mantra is progress, not perfection—we move fast, we learn in the open, and we ship before everything is fully figured out. Structured processes and long planning cycles are not where we are right now. That's a conscious tradeoff, not an oversight, and we know it's not a permanent state.

If you've spent most of your career in large, process-heavy organizations and need a lot of structure to do your best work, this role will likely feel uncomfortable. If you've thrived in environments where the path isn't always clear and you'd rather build the road than wait for directions, you'll fit right in.

• Manage and mentor a team of product designers, providing clear direction, constructive feedback, and opportunities for growth.

• Develop design talent, building a team culture of curiosity, inclusion, and continuous improvement.

• Set the pace and tone for the team—modeling how to move quickly, make decisions with incomplete information, and iterate in the open rather than waiting for the perfect brief.

• Facilitate design reviews, critiques, and cross-functional alignment sessions that keep work moving and stakeholders informed.

• Represent the design team's perspective in roadmap planning, sprint reviews, and leadership discussions.

• Collaborate with the Director, Design & Web and other design leads to maintain a coherent brand and product experience across all customer touchpoints.

• Oversee product design for one or more product areas, owning the experience from discovery through delivery—and rolling up your sleeves to contribute directly when the work calls for it.

• Partner closely with product management and engineering to define problems, explore solution spaces, and ship experiences that move measurable outcomes: activation, adoption, retention, or task completion.

• Build interactive prototypes to communicate concepts quickly and support product and sales conversations.

• Maintain design quality and evolve the Treasure AI design system, balancing craft with velocity and ensuring consistency across product surfaces.

• Design product marketing content for events, conference presentations, and external-facing product storytelling.

• Be the first on your team to experiment with emerging AI design tools—test new capabilities hands‑on, document what works, and coach the team from real experience rather than…