Technical Proposals Product Specialist; Part Time

Product Specialist

An Insight Global technology client is searching for a curious, research-directed Product Specialist to work as part of the Proposals & Demos team. You will join a team of product specialists who enable informed customer buying decisions by responding to customer requests for information, guiding field team discussions, and providing subject matter expertise across the business. As a Product Specialist, you will play a crucial role in formal and informal customer technical evaluation processes for the company solutions and Cloud services.

Your work will demonstrate a firm understanding of both solution functionality and the associated business drivers, supported by product documentation, test environments, and a network of subject matter experts (SMEs).

Job

Role and Responsibilities:

• Create compelling and accurate responses for customer RFPs, RFIs, and other formal product functionality assessments, as well as creative responses such as informal proposals
• Own the technical accuracy of these deliverables across all solutions, engaging SMEs as necessary to enhance responses and grow your own knowledge
• Work with a broad range of other teams such as solution engineering, product management, product marketing, cloud security, competitive intelligence, legal, and others
• Validate alignment of customer technical requirements with proposed solutions, and apply your knowledge and experience to advise sales and solution engineering where necessary
• Synthesize technical features and customer business information to create content that clearly ties customer business issues and use cases to solutions
• Demonstrate ongoing technical competency in solutions through hands-on use of the products, and a strong understanding of the associated documentation
• Keep up to date on product enhancements through scheduled and ad hoc trainings, release notes and documentation, Slack channels, Tech Zone blogs and guides, and internal networking
• Develop and maintain subject matter expertise on in-demand areas of knowledge related to particular technology, verticals, geographies, etc. and offer this expertise to peers
• Perform independent research on technical content, proactively seek opportunities for that content to add value to other teams/initiatives, and contribute new and revised material to the standard content library
• Plan, execute and own your projects – including managing concurrent timelines

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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