Desktop Support Technician

Interested in candidates with experience in Windows 11 & Intune MDM OR VDI environments.

Option 1 Staffing is actively seeking for MULTIPLE Desktop Support Technicians for a TOP 6 community hospital in the nation! As the Desktop Support Tech you work alongside the Service Desk and Desktop Engineering teams with hardware, software, and other services to deliver technology infrastructure services to their esteemed community. This role yields candidates an excellent opportunity to contribute in a team environment and develop a clear understanding of the intersection between business and technology, while also progressing their cloud skills.

• Owning escalated L2/3 tickets and requests as well as setting clear and realistic expectations with employees to contribute to a culture of operational excellence.
• Providing advice and training for users as it relates to incidents and requests.
• Develop and maintain working knowledge of existing services and processes.

• Proven expertise in at least three of the following:
  Active Directory, 0365, Windows Desktop, Service Now ticketing system Exchange/Outlook
• Experience with Windows 11 and Intune MDM OR VDI environments
• Experience providing VP Support
• Printer Support/maintenance
• Bachelor's degree preferred
• 3-5 years of desktop experience
• Healthcare experience is a plus

• Excellent opportunity to work for an outstanding, large, and growing company!
• Renown Healthcare Organization - Huge career growth potential!
• Awesome Benefits!
• Excellent salary!
• Medical Insurance
• 401K