Staff Technical Program Manager

Weexisttowowourcustomers.

Weknowwe’redoingtherightthingwhenwehearourcustomerssay,“Howdid Ieverlivewithout Coupang ?”Bornoutofanobsessiontomakeshopping,eating,andlivingeasierthanever,we’recollectivelydisruptingthemulti-billion-dollarcommerceindustryfromthegroundup.

Wearean Americantechnologycompanyandoneofthefastest-growingretailcompaniesthathasestablishedanunparalleledreputationforbeingaleadingandreliableforceinglobalcommerce.

Weareproudtohavethebestofbothworlds—astartupculturewiththeresourcesofalargeglobalpubliccompany.

Thisfuelsustocontinueourgrowthandlaunchnewservicesatthespeedwehavebeensinceourinception.

Weareallentrepreneurial,surroundedbyopportunitiestodrivenewinitiativesandinnovations.

Atourcore,weareboldandambitiouspeoplethatliketogetourhandsdirtyandmakeahands-onimpact.

AtCoupang,youwillseeyourself,your colleagues,yourteam,andthecompanygroweveryday.

Our mission to build the future of commerce is real. We push the boundaries ofwhat’s possible to solve problems and break traditional tradeoffs. Join Coupangnow to create an epic experience in this always-on, high-tech, andhyper-connected world.

The TSE org is critical to Coupang’s business strategy. This role will be responsible for full ownership & end-to-end company-wide charter, delivery & execution starting from Product & Service Definition, Functional Design, Engineering execution Lifecycle with a Customer focus and Customer lifecyclemanagement for Coupang’s Platform. You will be part of a Global team working from different locations but still work as a central connected unit.

Within Product & Service Definition the role helps create design options for features being enabled by scenarios. For Product & Service Design this role mediates Scenario-relation features and applies design tradeoffs aligning to business requirements. This can also include defining business & technical requirements, so business acumen blended with strong technical understanding of technologies is a must. This role will possess a strong blend of technical, business, and project management experience that enables effective management of tangible solutions.

As a Technical Program Manager, you will work closely with members of multiple business & Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC). In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels.

• Strong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying data.
• Should be able to dive deep to come up with new Platform scenarios that helps solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the company.
• Solid Platform, Webservices, API technologies experience.
• Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.
• Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.
• Own and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance & adoption.
• Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable an durable multi-year vision.
• Should be able to come up with scenarios and business requirements by analyzing data and business needs.
• Excellent cross group collaboration and communication skills
• Strong problem-solving skills, analytical capabilities, and attention to detail
• Strong cultural change management experience
• Identify, Propose and Implement ongoing data strategy and drive data quality…