Automation Engineer II
Listed on 2026-08-09
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IT/Tech
Systems Engineer, IT Support, Cybersecurity, Cloud Computing: Infrastructure & Operations
Automation Engineer II
Aurora's mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. Delivering on that mission depends on the internal teams that keep Aurorans productive, secure and supported – and IT Operations is the backbone of that effort, from service desk support to process/platform engineering to the automation that connects it all.
We're searching for an Automation Engineer II to join our IT Operations team. This role builds the automation pipelines that turn manual, repetitive IT work into permanent, auditable, scalable solutions, from employee/contractor lifecycle automation and identity integrations to the intelligence behind our Slack-based support bot that can resolve user-submitted issues directly in-thread.
In this role, you will:
- Build automation for employee and contractor onboarding and offboarding workflows, creating repeatable, auditable processes that reduce manual touchpoints
- Build the response and task-execution logic for Aurora's Slack-based IT support bot, interpreting user-submitted issues and triggering deterministic automations to resolve them without a ticket being assigned to a human
- Implement the logic that determines when an issue can be resolved automatically versus when it should escalate to a human under guidance from the Service Desk Lead and management
- Implement full audit logging on all automated resolutions to ensure every action taken is traceable and reviewable post-run
- Work with the Service Desk Lead to identify high-volume manual and repetitive ticket patterns and translate them into automation project requirements
- Implement governance automations that keep platforms and systems in compliance without manual intervention
- Build alerting pipelines for compliance drift, escalating to the appropriate platform owner when thresholds set by platform owners are breached
- Partner with the IAM team to build integrations for access reviews and provisioning into non-SCIM, non-Okta-managed applications
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field and a minimum of 3 years of prior relevant experience or an advanced degree in a related field and a minimum of 2 years of experience
- Proficiency in Python and/or JavaScript/Type Script for building production automation and workflow tooling (not just scripting)
- Experience with Bash/shell scripting for systems-level automation tasks
- Experience working with event-driven architectures such as webhooks or message queues for triggering automated workflows
- Experience building LLM-driven automations that make decisions, call tools/APIs, or route work based on context rather than fixed, binary logic
- Experience designing and consuming REST and/or GraphQL APIs across multiple platforms and vendors (e.g. Okta, Slack, Google Workspace, Jira, Workday, etc.)
- Familiarity with OAuth
2.0/OIDC and API authentication patterns for secure service-to-service integration - Experience building auditable, event logged systems driven by need for compliance
- Track record of driving a defined project from requirements definition through to a fully implemented production solution
- Strong written and verbal communication skills for regular stakeholder updates to project stakeholders and management on automation build status
Desirable qualifications:
- Familiarity with prompt-based orchestration frameworks/platforms
- Familiarity with identity and access management concepts including SCIM and non-SCIM provisioning
- Understanding of where agentic automation is (and is not) appropriate (e.g. structured intake/triage of novel issues vs. tasks requiring consistent, repeatable and auditable outcomes)
- Experience in an IT operations, corporate engineering, or platform engineering environment
For roles based in Mountain View, CA:
The salary range for this position is $104,000 - $151,000 per year.
For roles based in Pittsburgh, PA:
The salary range for this position is $94,000 - $136,500 per year. Aurora's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience,…
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