Principal Business Consultant

The Principal Business Consultant is responsible for delivering high-impact consulting, advisory and implementation services to customers while defining, improving, and driving best practices across Cornerstone OnDemand solutions. The role provides functional and business leadership on complex engagements, supports pre-sales presentations and scoping, and works with cross functional teams, clients, and stakeholders to deliver business outcomes on time, within scope, and to high quality standards.

• Consulting, advisory and solution leadership Lead business requirements and gap-analysis activities for complex HCM SaaS implementations.
• Develop and recommend functional strategies based on customer business outcomes, operating models, and existing workflows.
• Apply industry and product expertise to identify gaps, risks, and process pitfalls, and guide customers toward optimal solutions.
• Facilitate business-process, solution-design, and configuration workshops, including executive and stakeholder discussions.
• Provide functional and business leadership to customers and cross-functional delivery teams.
• Own testing and validation of business requirements and functional solutions.
• Delivery, governance, and customer outcomes Partner with the Cornerstone OnDemand Project Manager in defining the optimum delivery strategy and project plan.
• Lead complex work streams and coordinate dependencies, decisions, risks, issues, and scope across the engagement.
• Partner with internal teams to define, deliver, and resolve post-implementation issues.
• Conduct post-go-live reviews, document lessons learned, and convert insights into repeatable delivery improvements.
• Facilitate and lead administrator training and customer enablement.
• Meet utilization expectations and other individual and practice performance KPIs.
• Practice leadership and pre-sales Act as a subject-matter expert across relevant Cornerstone OnDemand solutions and HCM domains.
• Provide solution consulting, advisory and industry best-practice guidance throughout the customer lifecycle.
• Support pre-sales discovery, solution presentations, scoping, and effort-shaping activities.
• Recommend and lead internal initiatives that improve operational efficiency, consistency, and delivery quality.
• Mentor and guide consultants and analysts through coaching, knowledge sharing, and quality review.
• Oversee and guide implementation projects with reduced dependency on Practice Managers and Directors .

If You Have 8+ years of consulting, advisory experience in the HCM space, including 6+ years supporting medium- or large-scale implementation programs. Demonstrated experience leading complex customer-facing work streams from discovery through validation and go-live. Deep subject-matter expertise in one or more areas such as learning management, talent management, performance, succession, compensation, recruiting, skills, or talent mobility. Strong business analysis, process design, gap analysis, problem solving, and solution advisory capabilities.

Ability to communicate complex topics clearly in writing, presentations, workshops, and executive discussions. Ability to establish trusted-advisor relationships and confidently guide customer decisions using product and industry best practices. Experience managing scope, schedule, risks, issues, decisions, and cross-functional dependencies. Ability to operate with minimal supervision, lead premier or strategically important customers, and prevent issues proactively. Proven collaboration and mentoring skills, including the ability to improve the quality and timeliness of team deliverables.

High level of organization and the ability to coordinate the work of others without direct reporting…