Senior​/Product Manager, Continuous Delivery

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of App Dynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization.

Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x Dev Ops efficiency.

With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.

Harness is looking for a Senior/Principal Product Manager, Continuous Delivery to drive the definition, development and adoption of our core Continuous Delivery module, and ensure end-to-end success. In this role, you will manage the critical swimlanes of the Continuous Delivery module that enables customers to run their CI/CD pipelines with highest levels of security, reliability and manageability. This is a high impact, high visibility role that requires immense cross-functional execution spanning Engineering, Sales, Marketing, UX, Research, Customer Success and Support.

• Own the "whole" product experience
• Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
• Build product roadmap based on customers needs, market, and technology trends
• Define product specs, user stories, mockups, and acceptance criteria in collaboration with other module PMs, engineering or independently
• Interact and collaborate with Support, Customer Success, and field teams, to understand customer issues and drive business outcomes
• Collaborate with Engineering, QA, SRE, and release teams to plan, drive and execute product releases cycles.
• Collaborate with product marketing to support the creation of customer-driven messaging and conten

• You are a hands-on product owner driven by data and research
• You are a creative and passionate problem solver
• You are able to think big while charting small steps towards the end goal
• You are obsessed with customer research and design thinking
• You can bring qualitative and quantitative insights together to drive sound decision making
• You are obsessed with the little details and constantly optimizing for simplicity

• 5+ years of experience in product management with SaaS / Cloud companies
• 5+ years of experience in Dev Ops or infrastructure software
• Comfortable with Kubernetes & containers
• Good understanding of AWS, Google Cloud, Microsoft Azure
• Experience working with AI/ML-powered verification, anomaly detection
  
  Knowledge of MLOps is a plus.
• Strong analytical skills and data-driven product decision-making mindset
• Strong communication skills, verbal and written

Hybrid…