Warranty Analyst – Automotive Supply Chain

Warranty Analyst – Automotive Supply Chain

We are seeking a Warranty Analyst to support automotive warranty operations and claims processing within a fast‑paced supply chain environment. This role is focused on the execution and management of warranty claims from a dealership and OEM support perspective, working closely with cross‑functional operations, service, and supply chain teams to ensure accurate claim handling and resolution.

• Review, process, and submit automotive warranty claims in accordance with OEM requirements and policies.
• Track claim status, documentation, approvals, and reimbursement timelines.
• Work cross‑functionally with supply chain, service, operations, and dealership partners to resolve claim discrepancies and missing information.
• Analyze warranty trends, recurring issues, and claim patterns to support operational reporting.
• Maintain accurate records of claims, supporting documentation, and audit trails.
• Coordinate with OEM warranty systems and dealership portals to ensure timely claim execution.
• Support parts and repair validation related to warranty reimbursement activities.
• Assist with process improvements and standardization of warranty workflows.

• Experience processing or managing automotive warranty claims from a dealership or OEM perspective.
• Strong understanding of automotive repair workflows, warranty documentation, and reimbursement processes.
• Ability to work independently as an individual contributor with minimal oversight.
• Excellent organizational and follow‑through skills with strong attention to detail.
• Experience working with cross‑functional operational or supply chain teams.
• Strong communication and documentation skills.

• Experience with Jaguar or Hyundai warranty systems and workflows.
• Background supporting automotive supply chain, dealership operations, or field service programs.
• Familiarity with ERP systems, service portals, or claims tracking systems.
• Experience identifying warranty claim trends and operational inefficiencies.

Estimated Min Rate: $35.00

Estimated Max Rate: $40.00/hr depends on work experience

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• Met Life Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.