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Customer Escalation Engineer – Enterprise VDI
Job in
Mountain View, Santa Clara County, California, 94039, USA
Listed on 2026-07-10
Listing for:
Omnissa
Full Time
position Listed on 2026-07-10
Job specializations:
-
Manufacturing / Production
Systems Engineer
Job Description & How to Apply Below
Omnissa is seeking a Customer Escalation Engineer based in Mountain View, California. The ideal candidate will diagnose technical issues using enterprise VDI solutions, ensuring high product quality and exceptional customer service.
This role involves collaboration with various teams, technical mentorship, and participation in support rotations. Candidates should have 3-5 years of software engineering experience, strong communication skills, and proficiency in tools like WinDBG and Wire Shark.
Competitive salary range is $120,000 to $200,000 per year, complemented by a comprehensive benefits package.
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