Software Operations Specialist

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting‑edge AI with automotive‑grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self‑driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future.

Software Operations is where data quality meets real‑world impact. Our team reviews annotation outputs, tests the internal tools our engineers rely on, and surfaces the kinds of defects and patterns that, left unchecked, quietly degrade the systems powering our vehicles. We are precise, collaborative, and genuinely motivated by the idea that doing this work well matters.

This is a team that takes quality seriously without making it feel like a grind. You will have clear processes to work within, a direct line to the Operations Lead when something needs escalation, and the satisfaction of knowing that the issues you catch and document today help make a self‑driving vehicle more reliable tomorrow.

We are looking for a Software Operations Specialist for a 12 month term to support quality control, tool testing, and workflow improvement across the internal systems used in robotics and autonomy development. This is a hands‑on, execution‑focused role and a great place to build deep familiarity with how AI systems are built and validated at a leading autonomy company.

You will review software outputs, test internal tools, reproduce issues, and document findings that improve system reliability and team efficiency. Precision and consistency matter more than speed. You will apply defined criteria carefully, document every assessment clearly, and escape any case outside your scope.

• Review annotated datasets and labeling outputs for quality and consistency across robotics and autonomy workflows.
• Apply defined QC rubrics to evaluate outputs as pass, fail, or needs review, documenting specific defect types clearly, such as incorrect output, regression, edge‑case failure, data inconsistency, or tool behavior deviation.
• Maintain a clean, complete review log for every item assessed.
• Test internal tools across standard workflows and exception scenarios as directed by the Operations Lead.
• Reproduce reported bugs reliably and validate fixes with supporting documentation, including steps taken, inputs used, expected versus actual behavior.
• Track test coverage across tools, workflows, and edge cases, flagging discrepancies before each cycle.
• Submit completed QC and testing logs on the agreed cadence, flagging urgent or high‑severity defects the same day.
• Write defect notes that are specific, reproducible, and immediately actionable.
• Escalate any case where the rubric or test plan is ambiguous or does not cover the scenario.
• Flag recurring defects, systemic issues, or documentation gaps.
• Contribute structured feedback to improve QC processes, testing methods, and internal documentation.
• Collaborate with operations and engineering teams to communicate findings and support prioritization.

• 1–3 years of experience in QA, software testing, operations, content review, or a closely related field.
• Demonstrated ability to apply evaluation criteria consistently across high volumes of work.
• High attention to detail, with the ability to catch and document issues clearly.
• Clear, specific written communication skills.
• Comfort learning new tools and working across technical systems.
• Reliable and self‑directed, meeting cadences and deadlines without being chased.

• Experience with mapping, 3D tools, or visual software.
• Familiarity with U.S. roadways and driving behavior.
• Experience reviewing outputs across multiple modalities such as text, image, sensor data, or video.
• Exposure to robotics, autonomy, or ML training data production environments.
• Bachelor’s degree.

Base pay for this temporary 12‑month position ranges from $72,660 to $92,720 annually, commensurate with experience, education, location, and skills.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is a proud equal‑opportunity employer and prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics.