FSQA Production Manager

Bon Appetit

We are hiring immediately for a Food, Workplace Safety & Quality Assurance
- Production Manager.

• Location:
  
  San Jose, CA
• Schedule:
  
  Monday
  - Friday
• Pay Range: $100,000 - $120,000 / year

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We're hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We've led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs.

We cook everything from scratch using fresh, local ingredients.

Learn more about careers with Bon Appétit:

The Food, Workplace Safety & Quality Assurance
- Production Manager is responsible for overseeing the day-to-day implementation and management of the company’s food and workplace safety, quality assurance, and regulatory compliance programs at our clients high-volume, large-scale Central Production Unit. These responsibilities include allergen control, food defense, injury prevention, chemical control, traceability, non-conformance procedures, and compliance with government and client requirements. This position works cross-functionally with field operations, production, and utility teams to ensure adherence to food safety, quality standards, and continuous improvement goals.

• Ensure compliance with CDPH, USDA, FDA, Food Defense, and client requirements for the facility.
• Act as the primary contact for regulators, responding to concerns and ensuring prompt resolution of non-conformances.
• Develop, implement, and maintain food safety and quality management programs, ensuring compliance with all food safety and quality protocols.
• Alignment with Food Safety Compliance standards per Compass and regulatory.
• Corrective actions for regulatory inspection violations.

• Model and reinforce Food Program Safety culture.
• Support operations with workplace safety assessments and feedback.
• Monitor associate behaviors and reinforce proper use of PPE as a preventative measure.
• Incident Investigations:
  Support and lead investigations for foodborne illness complaints, allergen incidents, mislabeling, foreign objects/quality, and Associate injuries to determine Root Causes.
• Use CAPA to prevent occurrences and drive improvement.
• Deliver written conclusions and recommendations to Operations and the Client.
• Track trends and results, reporting out to Compass leadership.

• Own and manage key programs such as may be required, including but not limited to compliance tracking, internal audits, onsite testing, if required, traceability, and record keeping.
• Lead the oversight of the pest control program in collaboration with contracted pest management services, ensuring corrective actions are implemented as needed.
• Ensure the ongoing validation, trend analysis, and verification of required programs, HACCP plans, and associated processes.
• Perform and track internal audits and assessments, reporting out trends.

• Co-lead facility training programs, ensuring employees are properly trained on food safety and quality assurance practices.
• Support Learning and Development department as needed for the broader program.
• Serv Safe instructor credential will be attained.
• Support various Champions groups to educate and enable operators in safety practices.

• Track and report Key Performance Indicators for food safety and quality to ensure alignment with…