Senior Analyst​/Manager, Sales Operations & Deal Desk

Company Overview

is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with  once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with  at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations.

More than 600+ consumer brands use  to verify communities and user segments to honor service and build more authentic relationships. ’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative.  is committed to “No Identity Left Behind” to enable all people to have a secure digital identity.

To learn more, visit https://network./.

is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA;
Mountain View, CA;
New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

At , we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here.

is hiring a Manager of Sales Operations & Deal Desk to be the operational engine behind our sales process — from pipeline hygiene and CRM administration to deal structuring and approvals. This role sits within Revenue Operations and is the day-to-day partner Sales reps and managers turn to for anything that touches process, systems, or deal terms. Given 's consumption-based pricing model, deals often involve non-standard structures — usage tiers, ramp schedules, minimum commitments — that require careful review and consistent governance.

This role is a strong fit for someone who's detail-oriented, systems-fluent, and energized by being the person who keeps sales moving efficiently without sacrificing deal quality or compliance.
Level (Senior Analyst vs. Manager) will be determined based on the candidate's experience.

Sales Operations & Deal Desk is where strategy meets execution — every deal that closes efficiently and every clean pipeline report starts here. This role gives you direct, visible impact on how quickly and effectively 's sales team can operate.

• Review and approve deal structures, pricing exceptions, discounting, and non-standard contract terms in line with company policy
• Partner with Sales, Legal, and Finance to structure deals for 's consumption-based pricing model — usage tiers, minimum commitments, ramp schedules, and renewal terms
• Maintain deal desk approval workflows and playbooks, ensuring consistent turnaround times and clear escalation paths
• Track and report on deal desk cycle time, exception volume, and win/loss patterns tied to deal structure

• Own CRM data integrity and administration (Salesforce): pipeline hygiene, opportunity stages, fields, and reporting structure
• Support territory design, account assignment, and quota allocation in partnership with Sales leadership
• Build and maintain sales dashboards and reporting for pipeline coverage, forecast accuracy, and rep productivity
• Identify and implement process improvements across the…