Security Site Manager (86476

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con is Everywhere Security Matters.

The Security Site Manager provides day-to-day leadership for security operations at a major Inter-Con contract in Mountain View. The Site Manager serves as the primary operational point of contact for the client Campus Security Manager, campus security supervisors, and other designated client personnel. This position oversees approximately 4,000 security hours per week and a workforce of approximately 120 security officers across multiple shifts.

The Site Manager is responsible for operational execution, officer accountability, staffing health, client service, equipment management, training, scheduling, inspections, audits, and the maintenance of current post orders and standard operating procedures.

• Serve as the primary Inter-Con point of contact for the client Security leaderhip and other designated client personnel at the service location.
• Provide general management and oversight of day-to-day security operations to ensure compliance with the Statement of Work, applicable client supplier standards, applicable internal policies and procedures, and all applicable laws and regulations.
• Lead approximately 120 security officers through shift supervisors and ensure consistent service delivery across a 24/7 operation.
• Manage approximately 4,000 weekly security hours, including staffing coverage, schedule administration, attendance, timekeeping, overtime control, and workforce readiness.
• Conduct regular post inspections and audits to evaluate supervisor and officer performance, identify gaps, and ensure corrective actions are completed.
• Ensure officers understand and fulfill assigned duties, post orders, site procedures, client expectations, and professional conduct requirements.
• Maintain close working relationships with the Account Manager and assigned client counterpart through regular meetings, operational updates, and timely escalation of issues.
• Coordinate all requests for Inter-Con equipment and client equipment required for service delivery.
• Manage equipment tracking, audits, investigations, repairs, replacements, and accountability records.
• Provide and coordinate onboarding, site orientation, coaching, and required training for supervisors and security personnel.
• Ensure post orders and standard operating procedures are accurate, current, and maintained in accordance with the Statement of Work and site requirements.
• Draft and revise reports, client communications, post orders, standard operating procedures, and other operational documentation.
• Oversee investigations and administrative tasks as required, including fact-finding, documentation, follow-up, and escalation.
• Monitor key performance indicators, with particular focus on staffing health, overtime, operational compliance, and service quality.
• Respond to emergencies and operational escalations and remain accessible for after-hours support when needed.
• Perform other duties and responsibilities as assigned.

• Full-time, on-site position, Monday through Friday, generally during business hours (approximately 8:00 a.m. to 5:00 p.m.).
• No routine travel is expected.
• The security operation functions 24/7; the Site Manager must remain accessible for emergencies and escalations outside normal business hours.