Junior Software Engineer - Client Services

CENTRL is a leading risk and compliance technology company that provides AI powered enterprise-grade risk, due diligence, cyber security and privacy management solutions to financial institutions worldwide. Our clients include some of the largest banks and investment management firms across the Americas, Europe and APAC. Headquartered in Silicon Valley, CENTRL has regional offices in New York, India, Australia and the United Kingdom.

Established in 2015, CENTRL is a high-growth, venture backed SaaS firm leading the way in innovative generative AI solutions to manage third party risk and due diligence.

Looking for a Junior Software Engineer to join our Client Services Technical Solutions team supporting the Enterprise B2B SaaS platform. Ideal for recent computer science graduates, this role offers practical experience with current software development techniques and collaboration with experienced professionals.

In this role, you will work closely with our product development team to handle support escalations, troubleshoot client issues, identify solutions on behalf of customers, and provide fixes as necessary. This is a contract position with the potential for conversion to a full‑time employee role.

• Maintain and support our enterprise products/solutions, troubleshooting issues and providing code fixes for client‑reported issues.
• Perform coding and maintenance of the current product, focusing on internal tools and development.
• Manage and support client technical integration projects and configuration updates.
• Work cross‑functionally with engineering and product teams to resolve product issues and enhance product quality.
• Take a deeper dive into client‑reported issues when necessary, supporting client services and software engineering.
• Provide feedback and analysis to our internal product development team on enhancements and improvements.
• Document and maintain an internal knowledge base.

• Bachelor's degree in Computer Science
• Work authorization in the USA

• Demonstrated software engineering experience from previous internships or work experience.
• Experience coding with Java; front‑end experience with Angular.
• Strong technical aptitude and willingness to learn new applications and software tools.
• Experience with SQL queries and front‑end web development skills (HTML, JavaScript).
• Knowledge of RESTful web services and API experience.
• Desire to contribute to major changes and enhancements in collaboration with the engineering team.
• Strong planning, organization, and communication skills.

CENTRL’s platform helps banks, financial institutions, asset owners, managers and other companies with risk oversight. We believe that people do their best in a culture that encourages teamwork, innovation, and inclusion. These values serve as the foundation of our culture, which is collaborative, dynamic, fast‑paced, and driven by our obsession to delight our clients.

We live and breathe these values every day and together, we’re committed to help solve real business challenges with CENTRL technology.

• CENTRL is an equal‑opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

CENTRL makes hiring decisions based solely on qualifications, merit, and business needs at the time.