AI Enablement Engineer, IT

Role Overview

AI Enablement Engineer – responsible for designing and building automations, integrations, and AI agents that simplify company processes, reduce manual work, and enable other teams to leverage existing tools more effectively.

• Design, build, and maintain end‑to‑end automations and integrations, connecting the company's applications, data, and AI services.
• Integrate systems through APIs and webhooks – handling authentication, rate limits, retries, and idempotency.
• Build AI‑powered capabilities using large language models: structured outputs, retrieval‑augmented generation (RAG), and tool / function‑calling that automate real business processes.
• Develop and maintain MCP servers and reusable AI skills and agents that give teams safe, governed access to internal systems and data.
• Instrument everything you build with logging, monitoring, evaluations, and guardrails, and resolve failures before users feel them.
• Partner with teams across the company to identify high‑value automation and AI use cases, then scope, prioritize, and deliver them.
• Work with the Security and Data teams to ensure responsible, compliant handling of data, secrets, and AI usage.
• Contribute to build‑vs‑buy evaluations and help reduce software and license waste by consolidating or replacing tools with automation.
• Create clear documentation, templates, and enablement materials so your work scales beyond you.
• Set technical patterns, standards, and architecture for the team’s automation and agent platform, and mentor other engineers.
• Own the architecture of the AI and automation estate and lead the team’s most complex, cross‑functional initiatives (Lead level only).
• Perform other duties as assigned to meet team and organizational needs.

• 4+ years building integrations, automations, or software in a professional environment, including production work with LLMs or AI agents.
• Hands‑on experience with workflow‑automation.
• Practical experience building with large language models: prompting, structured outputs, and at least one of RAG, tool / function‑calling, or agents.
• Production mindset – error handling, logging and observability, testing or evaluations, and secure handling of secrets and sensitive data.
• Ability to work directly with non‑technical colleagues: understanding a business process and translating it into a reliable, well‑documented automation.
• Understanding of data privacy, security, and responsible‑AI considerations, and a habit of partnering with Security and Data teams.

• Experience building or deploying MCP servers, AI agents, or custom AI skills.
• Familiarity with the modern AI stack: orchestration frameworks, vector databases, and evaluation tooling.
• A portfolio of shipped automations or agents that shows production quality, not just prototypes.
• Experience integrating common business systems and their APIs (HRIS, ITSM, CRM, finance, and collaboration suites).
• Exposure to enterprise AI tools (AI copilots, chat assistants) and helping teams adopt them effectively.
• A track record of reducing software or license spend through automation or tool consolidation.
• Experience setting standards, mentoring engineers, or owning build‑vs‑buy and platform decisions.
• Strong written communication and documentation skills, and a bias toward making your work reusable.

• Medical, dental, vision, and health savings account.
• Flexible spending accounts (medical, dependent care, commuter benefit), basic and voluntary life and AD&D insurance.
• 401(k) with company match, parental leave, unlimited paid time off, 8 company‑wide holidays.
• Short‑term and long‑term disability insurance, accident and critical illness insurance, referral bonus policy.
• Employee assistance program, pet insurance, travel assistant program, well‑being and childcare discounts, benefit advocates.
• Learning and development benefit.

Mountain View, CA Pay Range

$154,347 – $170,709 USD

maintains a work environment free from discrimination, where employees are treated with dignity and respect. All  employees share in the responsibility for fulfilling our commitment to equal employment…