Operations Specialist – Workflow Automation

The Tone:

This is a full-time role at Commure, located in Mountain View, CA. Commure is building the AI Operating System for healthcare, a foundational platform that redefines how care is delivered, documented, and financed through Ambient AI, intelligent Agents, and autonomous RCM processing. This role is crucial for transforming healthcare’s $1 trillion administrative burden by automating and scaling traditionally manual workflows. You will build solutions with immediate impact on patient care, working quickly and taking full ownership from concept to production.

• Role:
  Full Time
• Type:
  Full-time
• Location:
  
  In-person, Mountain View, CA
• Pay: $80000–$120000 yearly
• Team:
  Intersects with Product, Data, and Implementation teams
• Mission:
  Automate and scale traditionally manual workflows that underpin healthcare operations, from claim submissions to payment posting.
• Tech Stack: SQL, APIs, LLMs, Python, Zapier, Retool, custom scripts

• Own processes:
  Take full ownership of key verticals or client workflows, from discovery to deployment, ensuring repeatability and measurable impact.
• Automate workflows:
  Design and automate manual claim-related workflows using SQL, APIs, scripts, and emerging tools to improve scalability.
• Collaborate cross-functionally:
  Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions.
• Analyze and optimize:
  Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes, identifying bottlenecks and automating fixes.

• Background: 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup.
• Experience:
  
  Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments.
• Skills:
  
  Strong SQL and Python fluency; excellent problem-solving and systems-thinking skills, able to diagnose root causes and design scalable solutions.
• Bonus:
  Experience in healthcare operations, claims, or billing systems; experience building or integrating workflows via APIs, Python, or web automation tools; experience building with LLMs, SQL apps, or data pipelines.