Logistics Support Engineer

Warehouse And Logistics Coordinator Roles and Responsibilities

• Knowledge of warehousing, shipping, and vendor coordination.
• Detailed analysis to identify the root cause of incoming bugs and assign to relevant teams.
• Oversee inventory tracking, organization, and optimization to ensure accurate stock levels.
• Coordinate with logistics partners and carriers for shipment tracking and issue resolution.
• Ensure proper handling and storage of sensitive equipment.
• Handle product returns, repairs, and exchanges in collaboration with vendors.
• Track and process RMA (Return Merchandise Authorization) requests, ensuring proper documentation and timely resolution.
• Work closely with suppliers, vendors, and procurement teams to streamline supply chain processes.
• Requires lifting, moving, and handling equipment/materials as part of warehouse operations.

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field.
• 3+ years of experience in logistics, inventory management, or supply chain operations.
• Familiarity with shipping carriers, customs documentation, and international logistics. Understanding of OSHA, EH&S, and other compliance regulations in logistics.
• Proficiency in Google Sheets, Docs, and data analytics for logistics reporting.
• Strong knowledge of inventory management systems, warehouse operations, and logistics software.
• Ability to manage multiple priorities in a fast‑paced logistics environment.
• Excellent communication and coordination skills with cross‑functional teams. Strong attention to detail and accuracy.
• Strong customer‑facing skills, both written (issue tracker and email) and verbal.
• May require occasional travel to supplier locations, warehouses, or distribution centers.
• Relevant certifications needed to manage operations (i.e. dangerous goods cert for shipping batteries).