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Process Consultant | HYBRID
Job in
Mountlake Terrace, Snohomish County, Washington, 98043, USA
Listed on 2026-06-07
Listing for:
Kaav, Inc.
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
Data Analyst, Data Engineer
Job Description & How to Apply Below
Responsibilities:
- Establish current state process maps and identify areas for automation and process improvement
- Create RACI mapped to KPIs and develop SIPOC
- Establish To-Be Process and develop Target State Process Maps
- Develop High Level Implementation Roadmap for identified automation opportunities and process improvements
- Process Discovery
- Value Stream Mapping
- Understanding of Process Discovery, Value Stream Mapping, Business Process Automation
- Healthcare Domain Knowledge
- Must have experience in Process Discovery and Process Mapping aligned to objectives such as Process Automation for transformation and to achieve process efficiency
- Has experience conducting interviews and workshops with various stakeholders such as Process Owners Process Analysts to understand current process workflow process gaps and underlying applications systems
- Should be able to develop process data such as volumetrics SLAs KPIs like TAT AHT Cost per Transaction etc
- Must have 6-8 years experience in Process Consulting Process Discovery
- Certification in Lean Six Sigma or other process improvement methodologies is preferred
- Strong analytical and problem solving skills
- Excellent communication and interpersonal skills
- Experience with process mapping and documentation
- Proven experience in Intelligent Automation and Contact Center Ops is a plus
- Ability to work collaboratively with stakeholders at all levels of the organization
AI, Elastic Search, IDP - ABBYY Flexi Capture, IDP - ABBYY Vantage, IDP - Automation Anywhere Document Automation, IDP - Azure AI Document Intelligence, IDP - Blue Prism Decipher, IDP - UiPath Document Understanding, JavaScript, Kibana, LC - Xceptor, MySQL, PM - Automation Anywhere, PM - Celonis, PM - UiPath, Python, RPA - Automation Anywhere, RPA - Blue Prism, RPA - Microsoft Power Automate, RPA - SAP IRPA, RPA - UiPath, Shell Scripting
Required Skills :
Process Improvement
Basic Qualification :
Additional Skills :
Background Check :
No
Drug Screen :
No
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