Consumer Lending Loan Processor

Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let help you reach your dreams!

1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm.

Responsible for all processing tasks on consumer loans submitted by dealers and branches. Strives to provide “wow” service internally and externally.

This position does not process mortgage loan applications.

• Promote a positive attitude and provide exceptional customer service to customers and co-workers.
• Maintain knowledge of Bank employees, products, and services to ensure proper.
• Willingness to work across business lines for efficiency and partnership.
• Attention to detail, audit consumer loan documents received from branches and dealers for processing.
• Verify home ownership through review of property.
• Knowledge of Trusts, Power of Attorney, county property information, UCC filings.
• Strong communication skills with the ability to work between several contacts.
• Basic understanding of consumer loan products.
• Basic knowledge of all applicable Regulations that pertain to this position.
• Follow and lead with the Bank’s core values.
• Follow the Bank’s policies and procedures.
• Perform other duties as required.

• Full medical, dental, and vision coverage for individual or family plan.
• Life insurance.
• Long-term disability insurance.
• 401K matching program.
• Paid sick and vacation time.

• Relationship Driven – we strive to "WOW" (surprise, excite and delight) each other and our customers.
• Ethical – fair, honest and act with integrity.
• Lead by Example – maintain a positive attitude, show respect for others, and have some fun!
• Accountable – we take our responsibilities seriously and we meet our commitments with urgency.
• Team Player – dependable, enthusiastic contributor to team success and to the greater good of the bank.
• Embrace Dreams – we encourage each other to reach for our dreams.
• Diversity – we celebrate diversity and support equality for all.
• Community Oriented – we actively support our communities and the Bank's CRA initiatives.
• Open and Honest Communication – always professional, responsive, and timely.

• Great attitude and the ability to work in a fast‑paced, team centered environment.
• Passion for providing extraordinary customer service.
• High School Diploma.
• 3-5 years of customer service experience.
• Excellent verbal, written and interpersonal skills.
• Knowledge of administrative functions and best practices.
• Strong information management, organization, planning and detail orientation.
• Demonstrated initiative, reliability, ability to multi‑task, and manage.
• Professional personal presentation; proper manners, and discretion.
• Ability to always maintain discretion and confidentiality.

To perform this job successfully, an individual should be proficient in Microsoft Office Products and other database software. Solid word processing and computer database skills with accurate keyboarding at 30+ wpm.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee will operate in a general office environment, using office equipment such as a phone and a computer. The employee must be able to bend and squat occasionally when accessing storage.
• The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment. The employee must be able and willing and able to interact frequently with the general public.

Salary Range: $23.00 to $25.00 per hour

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.