Global Customer Service Programs Lead
Job in
Muharraq, Bahrain
Listed on 2026-08-29
Listing for:
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Full Time
position Listed on 2026-08-29
Job specializations:
-
Management
Project & Program Management, Operations Management
Job Description & How to Apply Below
DPDHL Express is seeking a Senior Manager Process and Programs to drive world-class Customer Service at every touchpoint in the MENA region. You will standardize processes, lead regional programs, and partner with stakeholders to deliver efficient, data-driven improvements.
You will manage cross-functional projects, drive digitalization, and support talent development while maintaining governance and performance metrics across multiple countries.
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