Permit Services Assistant

Permit Services Assistant

The Permit Services Assistant provides assistance to the public and administrative/clerical support for the Planning, Building, Engineering, and Fire departments as well as other people in City Hall.

Essential Duties

• First response to all public inquiries and requests. Assists the public directly or refers inquiry or request to proper staff person.
• Provides guidance to the general public and contractors in filling out various applications and forms, making sure applicants understand the permitting process.
• Prepares and issues building, planning, engineering, and fire permits. Collects fees, checks submittal materials for accuracy, and manages status in permitting software.
• Authorized to independently prepare and issue residential plumbing and mechanical permits.
• Verifies State and City business licensing and calculates fees.
• Maintains accurate permit records.
• Assists in the scheduling of requests for field inspections.
• Assists in posting of properties and publication of notices for land use actions.
• Issues residential parking and boat launch parking permits, verifying residency and verifying vehicle registration with the Police Department.
• Performs a wide variety of clerical support tasks including word processing, spreadsheets, databases, editing, filing, and photocopying. Processes outgoing and incoming mail.
• Records City Board and Commission meeting minutes, assists staff with meeting preparations, sets up and takes down the meeting room equipment. Serves as commission clerk, taking minutes and managing online participants.
• Trains new staff on daily operations and procedures; write and updates procedures as necessary.
• Opens and closes City Hall during normal business hours. Staffs phones and City Hall front counter. Manages all in-person payments.
• Maintains front lobby information and displays.
• Monitors, orders and dispenses supplies for departments.
• Responds to public records requests and implements the city's record retention and file management policies.
• Performs other duties as assigned.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch, or crawl.

Duties are performed in an office environment with some fieldwork. Employee must be able to operate a motor vehicle.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Employee must be able to perform multiple work tasks at the same time, perform well with frequent interruptions, and tolerate a fairly high level of stress.

The noise level in the work environment is usually moderate.

Qualifications

Minimum Education al and Experience

Qualifications:

Any equivalent combination of education and experience which provides the applicant with the knowledge, skills and abilities required to perform the job. A typical way to obtain the knowledge and ability would be:

Experience:

One year of responsible clerical and permit counter experience. Experience related to public contact in a building, planning or public works environment preferred.

Education:

High school graduation or equivalent. Coursework in word processing, typing or office practices preferred. Other Requirements:
Current Washington State Driver License with a driving record acceptable to the City. Must be able to successfully complete and pass a background check.

FIRST REVIEW will be July 6, 2026 This position is represented by and requires membership in the Public, Professional & Office-Clerical Employees and Drivers Local Union No. 763. The City of Mukilteo is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.