Veterinary Receptionist​/Customer Service Representative

Veterinary Receptionist/Client Service Representative

Mukilteo Veterinary Hospital is seeking an outgoing Veterinary Receptionist/Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $18-22 per hour, for each hour worked
• This is a flexible position, with a flexible schedule and availability needed Tuesday-Saturday.

Full-time Benefits Package*:

• Health package:
  Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

* Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
• Ability to manage a multi-phone line system while assisting in-person clients
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Experience scheduling appointments and coordinating calendars preferred
• Ability to accurately process payments and maintain financial records
• Positive attitude and willingness to collaborate with a team
• Ability to remain calm, professional and solution-oriented during busy periods

Why choose us?

Mukilteo Veterinary Hospital has been serving Mukilteo dogs and cats since 1981. We proudly provide pets individualized care, from wellness exams and dental care to surgery, ultrasound, nutritional counseling, and more. Our growing, 6-doctor team is well equipped with excellent diagnostic tools, experienced assistants and LVTs, and a talented support staff. To learn more about our approach to pet care and meet our team, visit www.m

We look forward to hearing from you!