Retail Sales Specialist B

Retail Sales Specialist Overview

We are seeking a motivated and customer-focused Retail Sales Specialist who thrives in creating welcoming and engaging experiences for employees and visitors. This role represents the Boeing brand through exceptional service, product knowledge, and day‑to‑day operations.

• Accountable for all daily cash control procedures and point‑of‑sale transactions.
• Receive and process incoming and outbound merchandise shipments.
• Maintain stock balances and monitor inventory levels.
• Facilitate special customer orders and merchandise transfers.
• Process Mark Out of Stocks (MOS) and Return to Vendor (RTV) merchandise.
• Complete inventory documentation and coordinate inter‑store transfers.
• Prepare for and support annual store inventory counts.
• Execute floor sets and maintain merchandising standards.
• Maintain an organized stockroom and ensure merchandise is properly stored.
• Coordinate store maintenance needs and communicate facility issues when necessary.
• Open and close the store following established procedures.
• Deliver excellent customer service and ensure a positive shopping experience.
• Support the achievement of monthly, quarterly, and annual sales goals.
• Process purchases using the point‑of‑sale (POS) system.
• Handle customer returns and exchanges according to company policy.
• Respond to customer and stakeholder inquiries via email or other communication channels.
• Process freight and inter‑store transfers for markdowns.
• Maintain organized stockroom and support store inventory preparation.
• Prepare and process merchandise orders for customers.
• Identify and report safety and housekeeping issues.
• Restock the store when necessary.
• Routinely clean the store.
• Report all customer complaints to Store Manager.
• Follow all company policies and procedures.

• 2+ years of retail sales, customer service, or related experience preferred.
• Strong verbal and written communication skills.
• Excellent attention to detail and organization skills.
• Ability to multitask, prioritize responsibilities, and manage time effectively in a fast‑paced environment.
• Positive and professional attitude with commitment to providing excellent customer service.
• Ability to maintain a professional appearance.
• Strong working knowledge of common business applications (Outlook, Word, PowerPoint, Excel, Teams).
• Ability to work collaboratively within a team environment.
• Quick learner with a willingness to take initiative and adapt to changing priorities.

Regular and predictable attendance is required.

Min Pay Rate $18

Max Pay Rate $20

Currency USD

Unit hourly

Optional Benefits:
Medical, Dental, Vision, 401K

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic.