Sales Coordinator; Back office

Position: Sales Coordinator (Back office)
Job Summary:

We are looking for an experienced Sales Coordinator to support our India office based in Bandra, Mumbai. The role involves close coordination with manufacturing, logistics, and sales teams to ensure smooth order processing, timely deliveries, and effective communication with both internal and external stakeholders.

Key Responsibilities:

- Coordinate sales orders from receipt to final delivery, ensuring accuracy and timely execution
- Liaise with manufacturing and logistics teams to track production schedules and shipment timelines
- Work closely with the sales team to support order management, documentation, and customer communication
- Follow up with internal departments and external stakeholders (vendors, transporters, customers) to ensure on-time delivery
- Monitor order status, resolve delays, and proactively escalate issues when required
- Maintain sales order records, reports, and coordination trackers
- Support invoicing, delivery documentation, and basic MIS reporting
- Ensure compliance with internal processes and timelines

Requirements:

- Proven experience as a Sales Coordinator / Sales Support Executive
- Strong coordination experience with manufacturing and logistics teams
- Excellent follow-up, communication, and stakeholder management skills
- Proficient in MS Excel and ERP/CRM systems
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced, deadline-driven environment
- Ready to work from the Mumbai (Bandra) office