Receptionist, Administrative​/Clerical

Job Summary

We are hiring a professional and courteous Receptionist for one of India's leading hospitals. The ideal candidate will be the first point of contact for patients and visitors, ensuring smooth front-desk operations and excellent patient experience.

Key Responsibilities

• Greet and assist patients, visitors, and staff in a polite and professional manner.

• Handle patient registrations, appointment scheduling, and basic billing coordination.

• Answer incoming phone calls and direct them to the appropriate departments.

• Coordinate with doctors, nurses, and hospital staff to ensure smooth patient flow.

• Maintain front desk records, registers, and necessary documentation.

• Ensure confidentiality of patient information at all times.

• Manage queries and provide accurate information regarding hospital services.

Required Skills & Competencies

• Good communication and interpersonal skills.

• Presentable personality with a customer-focused approach.

• Basic computer knowledge (MS Office, Hospital Management Systems preferred).

• Ability to multitask and work efficiently in a fast-paced environment.

• Prior experience in a hospital or diagnostic centre will be an added advantage.