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Job Description & How to Apply Below
At Fed Ex, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team Fed Ex and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.
This isn't a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet.
Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.
Our Values
We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.
With one Fed Ex culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next
What you will do
- Leads functional teams and works directly with and supports Officers and Directors, up to and including Senior Vice President level, in executing effective Regional strategies, plans and controls. Ensuring optimum profitability and achievement of the immediate and near-term business goals and objectives, Customer Experience KPI’s, whilst minimising associated risks and costs.
- Acts as a Fed Ex Leadership role model, to the highest ethical and professional standards. Utilizes PSP and drives cross functional collaboration and engagement to deliver superior results to our shareholders while providing exceptional customer experience. Ensures that own functional teams have the competencies, capabilities and tools to consistently deliver on goals and objectives; develops and motivates individuals and teams, to ensure understanding and achievement of those.
Ensures the effective deployment of Company performance management, succession planning and talent management. Prioritises “Safety Above All”, by cultivating a proactive, safety-focused working environment. Empowers team members to create the innovative solutions for our customers.
- Identifies effective and achievable goals, leading management teams to communicate them and implements plans to achieve goals. Manages and controls complex and high impact programs and plans, across Sub-Regions and Region. Leads focus on high quality, consistent analysis, forecasting activities and strategic planning within own organisation. Identifies and pursues leverage and improvement opportunities. Ensures own organisation delivers on cross-functional and project dependencies.
- Develops and manages processes and metrics to ensure optimal organisational service and financial performance. Leads the development and implementation of tools and processes, within area of expertise, for use by the wider business. Collaborates on improvements to other business processes. Ensures organisational commitment and compliance to company processes and procedures, in order to maximise efficiencies and to protect the Company’s assets and reputation.
- Within own functional area, develops and maintains expert knowledge of relevant Fed Ex standards, external requirements and the internal/external business environment. Builds own and functional teams' capabilities to provide expert advice on complex or unique issues, which often includes exploring and implementing new high impact business opportunities and solutions. Advises Officers on key business critical trends/changes and developments. Leverages functional expertise to drive actions to develop and implement best practice within and across functions.
- Proactively identifies and analyses business issues, opportunities, risks and constraints. Develops functional plans that are optimally aligned with the Regional, Divisional and…
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