Assistant Vice President

About Us:

LL R.E.M.S (Listenlights Real Estate Management Services) builds on the strong legacy of Listenlights—one of India’s trusted names in the MEP industry with 40+ years of credibility and nationwide delivery.

Headquartered in Mumbai, we operate across Bengaluru, Chennai, Hyderabad, NCR, and Pune, ensuring consistent and reliable service wherever our clients grow.

With LL Groups legacy of 500+ successfully delivered projects, including 350+ MW of Data Center projects, LL REMS brings Real Estate Management Services expertise and proven operational capability. Our strength lies in our skilled professionals who ensure precision, safety, and seamless execution across every site.

What We Deliver:

LL REMS provides integrated Real Estate & Facility Management solutions across:

- Data Centers
- Commercial & Corporate Spaces
- Industrial & Logistics
- Government & Institutional Facilities

At LL REMS, we don’t just deliver services—we build long‑term partnerships grounded in performance, accountability, and value creation.

Experience the LL REMS difference — your trusted partner in Integrated Real Estate & Facility Management Services.

Role

Description:

The AVP – Operations (Regional Operations Manager - West) is responsible for safeguarding the company’s interests while delivering professional, efficient, and high‑quality Real Estate Management Services across the assigned regional portfolio. This role ensures seamless operations, client satisfaction, and compliance with organizational standards, while continuously strengthening LL R.E.M.S’ capability to manage diverse and complex portfolios.

Key Responsibility Areas:

- Financial Excellence:
Delivering Annual Plans – Budget compliance, augmented margins
- Risk & Commercials:
Risk evaluations and mitigation plans review and ensure remain in 2% deviation rate. Audit management and improvement plan zero repeated audit findings. Minimum new business margins 8%. Tax compliance
- Revenue Growth:
Increase in revenue generated by the Operating Co 30% YOY for first three years
- Market Share Growth:
Measures the percentage of the total market captured by the business unit. Growth here indicates the business unit is taking customers away from competitors. Transform the business from manpower driven approach to R.E.M.S output specification approach. 70% of revenue growth should fall under R.E.M.S business.
- Operational Excellence:
Contract governance, statutory & technical compliances. Operational Efficiency
- Customer Satisfaction:
Client engagement, contract deliverables, meeting 100% contract score cards and no penalties
- People & Team Leadership:
Employee engagement 5% deviation from the scheduled meetings. Training and development, 10% progressions. Monthly attrition less than 2.5%.

Qualifications:

- Bachelor’s (Technical / Commercial) degree minimum
- MBA / B Tech / BE preferred
- 15+ years of experience
- Industry: Facilities Management / Clients / Technical Consulting / Real Estate Management / Community Management / Construction
- Previous Role:
Operational P&L business lead role with Facilities Management Exposure Team Management

Required Skills:

- In-depth knowledge of contract governance, risk assessment, maintenance materials, sourcing, coordination, budgets, and pricing
- Strong communications and leadership skills
- Strong IT skills. Experience in commonly used software packages, including Excel, Word, and Power Point

- Experience of working in a diverse international environment
- Knowledge and expertise in R.E.M.S and building systems
- Experience and expertise in soft and hard services, strong organizational and follow-up skills, and the ability to multi-task effectively
- Must work under pressure with tight deadlines and still provide accurate results
- Excellent financial management skills and business acumen
- Strong negotiating and strategic planning skills

Ensuring a Diverse and Inclusive workplace where we learn from each other is core to Listenlights's values - SOCH. Listenlights Pvt. Ltd. are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Listenlights Pvt. Ltd. will not pay any third-party agency or company that does not have a signed agreement with Listenlights Pvt. Ltd. .