Resource Management Lead

About Us:

Learning Mate is a Straive group company that focuses on the needs of next-generation learners. For twenty years, the company has built on a strong foundation of learning design with progressive technology, digital media, and engineering solutions to connect today’s learners, educators, administrators, policymakers, and content creators with the information, tools, and solutions they need to be successful. With consulting offices present in the United States, the United Kingdom, Canada, and India, Learning Mate has grown to employ more than 3500 full-time associates spread across the globe.

We serve a global clientele of education publishers, traditional and non-traditional EdTech companies, K-20 schools, universities and career colleges, government agencies, non-profits, corporate learning departments, and education consortia. Learn more at

We have our global presence in the United States of America, United Kingdom, Canada
and in India we are headquartered in Mumbai (Maharashtra) and also have our office in Kolkata.

Immediate joiners only apply for this opening. Candidates with notice period won't be considered.

Job Responsibilities:

To ensure optimum Utilization of resources across Business Lines in the Organization and provide insights into their workloads, availability, Project time, requirements, skills.
Keep a close track on Demand fulfillment and expedite hiring for critical demands. Proactively plan for fulfillment by closely monitoring demand & supply. Update Business on availability and supply of talent from the market.
Ensure all the resources are allocated and extended timely and engaged in Projects.
To determine training needs of resources, especially low performers and create development plans with competency.
To track optimization of Pyramid and costs on Projects to improve margins. Track and close the action items with PDs for cost Optimization. Influence & manage direct cost through maintenance of Pyramid.
Timesheet Management and tracking.
Fresher hiring planning, training and their deployment.
Define processes for new initiatives and orchestrate the process when new companies merge.
Work with Delivery Project Managers, Directors and Skill Heads to identify appropriate resource requirements for each project.
Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.
Monitor day to day project resourcing, identifying potential instances of under utilization and actively work with Delivery and solve those issues
Arrange weekly meetings with the Project Management team to discuss all Open demands and resolve any outstanding issues.
Receive, analyze and report on weekly utilization reports to Delivery
Real time tracking of bench resources and open Demands
Track performance related concerns of resources, discuss and close with HR.
Work to resolve any issues regarding under or over allocations of current staff members.
Prepare necessary Data Reports as & when required.
Participate in all the Audits and ensure zero defects and no NCs are observed.
Drive change Management and orchestrate New Process release, Process Improvisation and Evolvement
Enable mobilization of Resource requirements proactively (Allocation & De-allocation) in a unified manner.
Work with L&D & Competency to manage up-skilling/re-skilling/cross-skilling of resources as per Business needs.
Managing resources for Investment Projects or Projects undertaken for purposes of Business Development
Enable Rotation of resources :
Onsite/Offsite or across Geographies, Managing rotations for planned resource enrichment

Skills Required :
Excellent communication and networking skills
Strong Process orientation with ability to take up independent charge and perform.
Commercial orientation to appreciate Business Needs
Strong Collaborative working style and Leadership qualities
Conflict resolution and problem solving attributes
A disciplined individual who is good in relationship building and collaboration
A good Team player and who can manage stakeholders and team well
Proficient in Workforce Management Processes.
Excellent coordination with different stakeholders and building strong relationships with internal customers - Project Managers, Project Directors, Delivery and Competency Heads and Senior management.
An entrepreneurial approach with full understanding of Business needs
Ability to operate and influence in a matrix structure and be sensitive to cross functional matters.
Team Handling and controlling
Escalation Management
Change Management

Qualifications Required :
Graduate/ Postgraduate in any stream.
Total experience of 5-6 years in RM capacity preferred with team handling experience.
MS Excel and MS Project experience

Experience of participating in Project Review meetings, analyzing resource status on the projects & resolving issues & escalations.
Responsible for managing all facets of operations such as forecasting, scheduling, monitoring volumes while adjusting the resources to business objectives.