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Job Description & How to Apply Below
Key Responsibilities
- Provide strategic leadership and direction for the retail banking function.
- Drive growth across the branch network through performance management and operational excellence.
- Lead the development and rollout of innovative retail banking products and services.
- Enhance customer experience and service delivery standards across all retail touchpoints.
- Ensure profitability through effective cost management, revenue growth, and portfolio optimization.
- Oversee sales performance, customer acquisition, and retention strategies.
- Ensure compliance with regulatory requirements and internal risk management frameworks.
- Build, mentor, and lead high-performing retail teams.
- Collaborate with senior leadership to achieve overall business objectives.
What We’re Looking For
- Proven senior leadership experience within retail banking.
- Strong track record in driving branch performance and revenue growth.
- Experience in product development and customer experience transformation.
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