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Delivery Operations Associate Manager

Job in 400001, Mumbai, Maharashtra, India
Listing for: Accenture
Full Time position
Listed on 2026-07-01
Job specializations:
  • Management
    Operations Manager, Data Science Manager
  • Business
    Operations Manager, Data Analyst
Job Description & How to Apply Below
Skill required:  Supply Chain - SAP SCM APO Demand Planning

Designation:  Delivery Operations Associate Manager

Qualifications:

Any Graduation

Years of

Experience:

8 to 10 Years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

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What would you do  Operational:
1. Build the necessary tools/models to support demand forecasting for monthly demand planning, annual demand planning and ad-hoc requests.
2. Provide accurate and timely volume performance analysis to facilitate demand forecasting.
3. Ensure accurate and timely reporting as per the Regional guidelines.
4. Manage forecasting process and improve forecasting accuracy.
5. Coordinate local forecasting process, co build short and mid-term demand plan with Sales & Marketing team
6. Propose demand plan based on statistical analysis (considering market trends, customers vision, expected exceptional, guidelines issued from previous S&OP cycles)7. Co-operate with the Product and Marketing teams to understand the product availability and coming Marketing activities
8. Consolidate the product-level forecasts from the sales teams
9. Provide visibility on product performance and reveal a trend towards lower or higher margin products for management team for fact-based decision making
10. Maintain demand plan to ensure cost effectiveness and to meet customer needs
11. Work with sales teams and supply chain management to improve forecast accuracy

Leadership Results:
1. Develop own managerial skills as identified and agreed in personal development plan.
2. Develop and coach the Team Leaders technical and managerial skills, supporting their career development.
3. Work with Marketing Functions to develop, train and coach the executive and managers, ensuring that there is a clear succession plan in place.
4. Exhibit leadership capabilities in engagement with key stakeholders through behaviours and attitudes which are in line with the guiding principles.

Management Results:
1. Monitor resource utilisation and ensure that resource allocation is being managed effectively enabling the team to meet agreed Service Level Agreements.
2. Set clear annual performance objectives for direct reports and carry out performance reviews against the objectives as per the agreed schedule, ensuring that the team have clear direction

What are we looking for  i. Knowledge, Skills & Experience
1. The jobholder should be a. a strong communicatorb. able to manage large teamsc. builds partnership with stakeholders d. agile when dealing with ambiguitye. manages pressure wellf. has creadibility within domaing. passion for developing managers and SMEs
2. Hands-on experience in data toolsets, demand planning softwares and programs, statistics, forecast modeling. 3. A graduate in Engineering / Statistics / Econs / Maths / MBA would be an added advantage
4. Good commercial awareness and strong understanding of domain along with CLIENT strategy and business model
5. Excellent management, coaching and motivational skills are essential due to the number of staff within the departments.
6. Strong interpersonal skills with the ability to communicate with senior and other levels of staff in all departments and companies both within the Group and externally.
7. 4+ years of work experience in domain, senior stakeholder management and project management in a large scale organisation.
8. Good understanding of End To End Supply Chain Management
9. Good understanding of SC Planning tools: JDA (advanced) and SAP / SAP APO
10. Highly disciplined in data and documentation management & Excel

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems
May create new solutions, leveraging and, where needed, adapting existing methods and procedures
The person would require understanding of the strategic direction set by senior management as it relates to team goals
Primary upward interaction is with direct supervisor
May interact with peers and/or management levels at a client and/or within Accenture
Guidance would be provided when determining methods and procedures on new assignments
Decisions made by you will often impact the team in which they reside
Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
Please note that this role may require you to work in rotational shifts
Position Requirements
10+ Years work experience
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