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Job Description & How to Apply Below
Territory Manager (FInance Inclusion or Banking Industry)
Experience:
2+ Y
Locations:
Mumbai Metro, Maharashtra
Gandhinagar, Gujarat
Bengaluru, Karnataka
Hyderabad, Telangana
Guwahati, Assam
We are seeking an experienced and results-oriented professional for the position of Territory Manager – Bank BC/CSP Project.
The role involves direct coordination with IOB, SBI, BOI, Bank Circle Heads, LHO, Zonal Offices, RBOs, Bank officials, Partners, and CSP/BC teams to drive business growth, operational excellence, compliance, profitability, and project objectives.
Key Responsibilities
Provide overall leadership, control, and strategic direction for BC/CSP projects.
Develop and implement project strategies in coordination with IOB, SBI, BOI, LHO, Zonal Offices, RBOs, Bank officials, and Partners.
Build strong relationships with senior Bank officials and key stakeholders.
Coordinate with Circle Head offices, LHO, Zonal Offices, and RBOs for project approvals, implementation, monitoring, and issue resolution.
Drive CSP/BC business targets, customer acquisition, transaction volumes, productivity, and overall performance.
Monitor CSP/BC performance and ensure achievement of assigned business and operational targets.
Establish effective systems for project control, MIS, reporting, escalation, and performance monitoring.
Track deployment, activation, operational readiness, milestones, and deliverables.
Ensure timely resolution of operational, technical, compliance, and business issues.
Coordinate Bank officials, Partners, internal teams, technical teams, and CSP/BC operators.
Ensure implementation of Bank guidelines, processes, policies, and compliance requirements.
Oversee installation, configuration, and troubleshooting of BC/CSP software, devices, and technical infrastructure.
Review MIS and performance data and implement corrective actions to improve productivity and profitability.
Maintain project profitability through cost control, resource management, business growth, and operational efficiency.
Conduct periodic performance reviews with Bank officials, Partners, LHO, Zonal Office, RBO, and internal teams.
Identify business opportunities and support CSP/BC network expansion.
Manage escalations and ensure timely resolution.
Prepare management reports, Bank review reports, dashboards, and project updates.
Qualifications & Skills
Graduate in any discipline.
2+ years of experience in BC/CSP project management, banking operations, or related fields.
Strong experience managing large-scale BC/CSP projects and teams.
Prior SBI CSP project experience is an advantage.
Experience coordinating with IOB, SBI, BOI, LHO, Zonal Offices, RBOs, and Circle-level Bank authorities preferred.
Proficiency in Excel, Word, and PowerPoint, with strong MIS and analytical skills.
Knowledge of BC/CSP technology, software installation, troubleshooting, and operations.
Excellent leadership, communication, negotiation, and stakeholder-management skills.
Strong proficiency in the local language.
Strong commercial understanding with focus on profitability and business growth.
Key
Skills:
BC/CSP Project Management
Banking Operations
Financial Inclusion
SBI CSP / Bank CSP Management
Stakeholder Management
Bank Liaison & Government/Institutional Coordination
MIS & Performance Analytics
Business Development & Revenue Growth
Team Leadership & Performance Management
Compliance, Operations & Risk Management
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