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Job Description & How to Apply Below
Key Responsibilities
- Responsible and accountable for performance of 5+ operations team
- Lead end-to-end operations including transaction processing, capital calls, drawdowns, distributions, redemptions, portfolio updations, timely and accurate release of client statements.
- Drive operational excellence through process standardization, automation, digitization, and strong risk & control practices.
- Partner with Technology, Compliance, Banks, and other stakeholders to deliver seamless client service
- Monitor service levels, operational metrics, audits, and regulatory reporting to ensure high-quality execution.
- Manage business escalations and implement continuous process improvements to enhance the client experience
- Drive strategic initiatives focused on scalability, productivity
- Foster collaboration, accountability, and continuous learning across teams
Requirements
- Proven track record of experience in Wealth Management operations or AMC operations with strong experience in AIF, PMS products.
- Experience of managing team size of 6-7 member team
- Strong knowledge of AIF/PMS operations, capital markets, SEBI regulations
- Proven experience in driving automation, process improvement
- Excellent stakeholder management, leadership, communication, and problem-solving skills
- Client first mindset to drive operational efficiencies
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