Job Description & How to Apply Below
Manufacturing & Marketing of Footwear through wholesale & Retail in East Africa
Position :
Retail Operations Manager
Job Location :
East Africa
Job Responsibilities:
- Oversee end-to-end operations of Retail stores in East Africa.
- Ensure achievement of sales, revenue, and profitability targets across all stores
- Drive consistent implementation of company policies, SOPs, and retail standards
- Lead, mentor, and monitor Store Managers and regional teams
- Ensure high levels of customer service and brand experience
- Monitor inventory, stock movement, and loss prevention controls
- Coordinate with supply chain, finance, HR, and merchandising teams
- Analyze store performance, KPIs, and prepare operational reports
- Implement process improvements to enhance efficiency and reduce costs
- Support new store openings, expansion, and operational rollouts
Desired Profile :
Graduate / MBA in Retail Management with 10–15 years of experience in FOOTWEAR Industry, preferably handling large store networks.
Proven experience in managing 40+ retail outlets across multiple locations
Should have ability to drive sales performance, operational efficiency, and profitability
Strong leadership skills with experience in managing and developing large teams
Sound knowledge of retail SOPs, inventory control, merchandising, and loss prevention
Contact:
Rina Arun
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