Vice President of Retail Operations

Hiring | VP – Retail Operations

Location:

Mumbai

Experience:

12–15 Years
CTC:
₹40–80 LPA
Industry:
Leading Luxury Retail Brand
Reporting to:
COO
About the Role
Lead   multi-store retail operations and sales performance   across a defined region, driving revenue, profitability, customer experience and operational standards.

Key Responsibilities
Own   sales, revenue, margin, NPS and operational KPIs   across multiple stores.
Lead and coach   Area Managers and Store Managers   to achieve targets.
Drive   store productivity, conversion, customer exerience and turnaround plans   .
Ensure   SOP, audit, inventory and operational compliance   across stores.
Lead   new store openings and post-launch performance   .
Manage   franchise and company-operated store standards   .
Drive   customer retention and loyalty   initiatives.
Partner with the   COO on regional growth and operational strategy   .
Ideal Profile
12–15 years   in retail operations, including  4+ years managing multiple stores / Area Managers   .
Strong experience in   multi-store retail sales and operations   .
Experience in   luxury, premium, fashion or consumer retail   preferred.
Exposure to   franchise and company-operated retail formats   preferred.
Strong understanding of   store P&L, sales KPIs, inventory and customer experience   .
Proven people leadership and coaching capability.
Willingness to undertake   extensive travel across stores   .

Interested candidates can apply with their updated profile on

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