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Office Manager

Job in Muncie, Delaware County, Indiana, 47303, USA
Listing for: Rooterman of Indiana
Full Time position
Listed on 2026-03-01
Job specializations:
  • Business
    Administrative Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Office Manager role at Rooterman of Indiana

Job Summary

As the Office Manager, you are responsible for the smooth, efficient, and profitable operation of the office. The Office Manager reports directly to the Operations Manager. You are ultimately responsible for managing other office personnel, including CSRs and Dispatchers, delivering performance reviews, and administering necessary disciplinary actions.

Benefits
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Benefits:
    Health insurance per diems
  • Base Salary + Bonus Opportunity:
    Performance-based commissions and bonuses
  • Time Off:
    Paid holidays and accruable vacation
  • Flexible work schedule:
    Can accommodate midweek appointments
  • Paid New Hire Training:
    Onboarding includes learning alongside a trained technician
  • Learn a New Trade:
    Develop skills within the industry
  • Supportive Work Environment:
    Team celebrates achievements and collaborates in problem‑solving
  • Small Business:
    Local business with an owner who works alongside the team each day
  • Mentorship Opportunities:
    Ongoing training and career development
Job Requirements
  • Ability to oversee CSR/Dispatcher role
  • Oversee all office employees’ work to ensure deadlines and company standards are met
  • Assist with dispatching, scheduling calls, emails, and online bookings
  • Operate the Service Titan platform
  • Deliver exceptional customer service to every customer
Qualifications
  • Proficient knowledge of Quick Books is required
  • Basic knowledge of dispatching software is a plus
  • Ability to manage others and maintain a team environment
  • Able to comprehend and analyze large amounts of information quickly
  • Outstanding organizational skills and problem‑solving ability
Company Overview

24‑hour residential and commercial plumbing service and repair company looking for our next plumbing superstars! We are looking to hire a highly motivated individual who wants to be a part of a team. This is not your typical old‑school plumbing shop— we are a fast‑paced, one‑of‑a‑kind operation. We work together to make our customers happy and get the calls run, so we can go home to our families!

Referrals increase your chances of interviewing at Rooterman of Indiana by 2x.

Seniority Level
  • Mid‑Senior level
Employment Type
  • Full‑time
Job Function
  • Administrative
  • Consumer Services
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