Program Management Program Director

Program Director

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Position Type:
Full-time, exempt, salaried supervisor role.

Scope of Role:

• Responsible for managing the services delivered to a designated program or set of programs, and the operation of programs.

Key Responsibilities:

• Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.

Essential Job Functions

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Ensures consumer and guardian participation in development of service plan and personal futures plan.

Coordinates development of each person(s) served personal futures plan. Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such. Schedules and chairs screening for program vacancies. Develops waiting list for potential consumer vacancies. Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving out. Demonstrates knowledge of contractual, legal and regulatory requirements.

Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements. Implements/coordinates any necessary plans of correction from a regulatory body. Demonstrates knowledge of Res Care mission and Res Care Quality Way by creating direction. Demonstrates organization's commitment and leadership skills. Demonstrates knowledge of Res Care mission and Res Care Quality by customer focus. Demonstrates customer service orientation.

Demonstrates knowledge of Res Care mission and Res Care Quality Way by face to face communication. Facilitates 1:1 interactions with peers, superiors, and subordinates. Demonstrates knowledge of Res Care mission and Res Care Quality by managing for outcomes. Is aware of quality indicators and achieves results. Demonstrates an understanding of person(s) served rights, protection, and safety. Monitors all incident reports to ensure patterns of incidents are addressed.

Shares all incident reports with appropriate external agencies (area programs, social services, etc.) when necessary and appropriate. Participates in regularly scheduled regional safety committee meetings. Incidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner. Plan of Correction is initiated to prevent recurrences. Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff.

Ensures all written training programs are implemented and revised as needed. Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately. Maintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc. Monitors worker's compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas.

Monitors all consumer finance documentation. Monitors budget variance reports to ensure accuracy. Implements/monitors compliance with Res Care…