Success Manager

Job Description

• Provides administrative and office support
• Provides case management to prepare for employment that leads to self‑sufficiency
• Conducts assessments
• Facilitates client access to training, education, barrier‑removal services, and to employment services, as well as job‑specific information
• Interviews clients to gather information on training needs, educational background, work experience, skills, interests, and eligibility
• Provides career guidance to participants
• Provides job search assistance
• Reviews job seeker skills and resume prior to referring job seeker to employment opportunities or Work Experience placement
• Ensures that the participant is job ready (including interviewing, resume)
• Develops and maintains effective relationships with area employers and program participants
• Identifies employment opportunities for enrolled participants skills, criminal backgrounds, and/or other barriers and schedule interviews
• Facilitates clear understanding of employers hiring processes, including application, screening, interviewing, and selection
• Provides all candidates with timely communications at regular intervals through all stages of the recruiting process, ensuring a favorable candidate experience regardless of selection decisions
• Facilitates seamless experience between candidates and aligned employers
• Ensures seamless handoffs between workforce and hiring manager for sourcing/screening, interview/selection, and hiring decision communication stages of the process
• Provides referrals and coordination with other workforce activities
• Provides support services information and referrals to various agencies for clothing assistance, when needed
• Oversees Career readiness activities, including assistance or instruction in creating or updating resumes or application, or preparing for interviews
• Maintains relationship with outreach participants and employers
• Enters case related data on a regular basis - Compiles and analyzes information from a variety of sources to assist in the preparation of reports
• Compares performance data to contract and/or state goals on a weekly basis
• Provides leadership in developing and implementing solutions for various challenges
• Responsible for ensuring timely submissions of required reports from all departments and timely submission of reports to Funding Source, Equus or immediate supervisor as required
• Travels frequently
• Other duties as assigned

• Bachelor's degree from an accredited college or university; an equivalent combination of acceptable related experience and training may be substituted
• Minimum of three to four years' experience in human services, social services, education, or related field preferred
• Excellent verbal and written communication skills
• Demonstrated customer service skills
• Good knowledge of all functions of industry clusters and possess strong interviewing techniques
• Familiarity with communities being served with knowledge and understanding of local needs and resources
• This is a travel position; driver's license in good standing and active automobile insurance required

All your information will be kept confidential according to EEO guidelines.