Customer Service Technician

Now hiring Customer Service Technician
Location: Muncie, IN
Salary: $65,000 + Commissions
Schedule: 8:00 AM - 5:00 PM (Subject to vary during traveling)

Staffmark has a great direct hire opportunity for you. This is a great way to build your career. Keep reading to learn more.

What You'll Do

• Learn and understand company-specific equipment, hydraulic, electrical, and mechanical systems.
• In the first 90 days, will work both in the office and in the manufacturing facility to learn the products and how they are produced.
• Will make outbound calls to existing customers to schedule annual field inspections.
• Work with customers over the phone or through emails to answer questions and offer suggestions to fix problems and put equipment back in service.
• Travel to customer locations to support warranty repairs and paid service jobs.
• Perform annual inspections on equipment both at the factory and in the field.
• Conduct maintenance reviews and provide maintenance training for some customers.
• Help support the company's parts department, sales, and manufacturing with information and tasks as necessary .
• Other duties as assigned.

What You Bring:

• 3+ years of experience with mobile hydraulic equipment
• Technical training
• Able to read blueprints
• Able to lift 25 lbs.
• Steel-toe shoes
• Willing to travel

Employee Benefits Offered by our client

• Medical, dental, vision, and life insurance
• 401k plans
• On-the-job training & mentoring
• Paid vacation

Click 'Apply Now' to submit your application, and a recruiter will connect with you soon about any questions you have and to get you started on this new journey. We match the right people with the right career opportunities and are excited to meet you!