Vitamin-Body Care Manager

Vitamin & Body Care Manager

The Vitamin & Body Care Manager is responsible for managing all aspects of the Vitamin & Body Care Department including staff, sales, margin, and labor. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Vitamin & Body Care Department.

• Prepares the weekly sales and labor projections for the Vitamin & Body Care Department in order to maximize sales and profits; ensures department operations are within the labor percentage allowed.
• Monitors and controls all costs and expenses; includes proper ordering, inventory control, avoiding out of stock goods and/or overstocks, controlling shrink, and monitoring ad displays.
• Manages the department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures.
• Oversees shift operations including writing and/or approving department work schedules.
• Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.
• Stocks department; includes facing, filling, and organization of all product items as set by the department schematics as well as ensuring tag and pricing accuracy.
• Ensures cleanliness of natural living aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
• Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
• Monitors the rotation of all natural living products paying particular attention to expired stock and discarding outdated or spoiled items; including keeping a code date log for the products in order to clear or trade out product before it is set to expire.
• Balances the natural living general ledger and financial statements.
• Oversees pre-inventory preparation; includes back stock and assuring tags match products.
• Manages department inventory control ensuring no out of stocks and/or over-stocks.
• Coordinates events such as lectures and health fairs with Marketing.
• Sustains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Other duties as assigned.

• High school diploma or equivalency degree.
• Must have a minimum of 4 years professional experience.
• Preferred 3-5 years grocery retail experience in Vitamin & Body Care department processes and procedures.
• Previous experience in a natural foods industry is a plus.

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Must have knowledge with MS Office including Outlook, Word, and Excel.
• Ability to multitask and have excellent organizational skills is essential.
• Must be able to support and contribute to team goals.
• Ability to work varied hours/days as business dictates.
• Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Must have advanced knowledge of math, weights, and measures.
• Demonstrate ability to analyze and interpret Company financial statements and results.
• Advanced knowledge of Natural Living products and ability to reference customer questions.

• Sit Rarely 1–2 hours
• Stand Continuously 1–8…