Forklift Technician - Equipment Mechanic

Job Details

Job Location:

Muncie, IN 47304

Position Type:
Full Time

Job Category:
Mechanic / Technician

If you are an equipment mechanic looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Field Service Technician to travel to customer locations and repair their material handling equipment. A Field Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will have a specific coverage area where you will do preventative maintenance and repair work on the customer's fleet. You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

As a Forklift Field Service Technician, you will manage your job as though it were a small business. You will be dispatched to jobs from your home using a company van and will coordinate and report on your jobs via a laptop.

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshoot customer equipment problems and confer with and get approval from customer before making repairs.
• Maintain your own parts inventory based on the parts you carry in your van.
• Complete and submit all required paperwork.
• Provide the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Manage your workload effectively.

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstrable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E‑Verify) are required for any position offered.