Field Service Engineer

Job Title:

Field Service Engineer Job Description

This Field Service Engineer role focuses on commissioning and supporting building automation systems for large data centers in LaPorte, IN and Elkhart, IN. You work on advanced chiller plant controls, HVAC, energy monitoring, demand response, lighting, indoor air quality, humidity, temperature, and elevator performance systems. Using an iPad and provided drawing packages, you ensure systems are configured correctly, perform diagnostics, and support site startups and commissioning activities for direct digital control (DDC) equipment.

The role offers strong technical growth, structured training, and clear career progression across multiple Field Engineer levels and into supervisory and project management paths.

• Initiate, install, troubleshoot, and optimize customer systems that utilize advanced Direct Digital Control technology in data center environments.
• Serve as the local technical contact and act as a leader in the field for building automation and controls-related issues.
• Provide effective solutions for increasingly complex system issues involving HVAC, controls, and building automation platforms.
• Deliver turnkey project execution for small to medium projects, ensuring all controls, sensors, and software operate properly.
• Use an iPad and other tools to review, adjust, and verify system settings and controls, running diagnostics to confirm proper operation.
• Support site startups for the DDC side of equipment and provide commissioning support for building automation systems.
• Follow drawing packages and control schematics, then update documentation as needed to reflect as-built conditions.
• Load and configure building automation software, including trends, alarms, and reports, to meet project and customer requirements.
• Implement effective time management strategies to meet project deadlines and ensure high levels of customer satisfaction.
• Communicate project status, technical findings, and system details clearly to customers and internal teams, and document work performed.
• Provide site-specific training to owners and operators on the complete system, including controls, sensors, and software interfaces.
• Act as a resource for less experienced Field Engineers by helping solve complex problems and supporting their training and development.
• Travel to client sites for initial training and shadowing at other customer locations, then transition to primary work at data centers in Indiana.
• Check out and commission common HVAC control devices such as sensors, valves, damper motors, relays, and related components.
• Read and interpret HVAC mechanical prints and building automation drawings to verify correct installation and operation of systems.

• Bachelor’s degree, associate degree, technical or business school certificate, or diploma in HVAC controls or a closely related field.
• 3 to 5 years of experience with building automation, HVAC controls, or a related field for the core experienced level of the role.
• Technical knowledge and prior exposure to HVAC systems, including chillers, boilers, pressure systems, temperature control, and building mechanical equipment.
• Ability to perform electrical troubleshooting and work confidently with building automation and control systems.
• Proficiency in using an electrical multi-meter and the ability to explain how it is used in troubleshooting and commissioning.
• Understanding of actuators, including what they are and how they function within HVAC and control systems.
• Knowledge of variable frequency drives (VFDs) and their role in controlling motors and system performance.
• Ability to step into customer environments and get systems up and running, demonstrating strong ownership of commissioning tasks.
• Self…