Office Manager - Mitchell Job Muncie area,Indiana USA,Social Work

Mitchell Office Manager

Under the direction of the Director of Youth Development, The Mitchell Office Manager will assist in providing excellent child care programming with emphasis on providing administrative support to basic day to day operations, financial growth and general building operations while ensuring compliance with Federal and State regulations, NAEYC, and Paths to Quality Level 4.

Our Culture:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world.

We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions:

Implement, maintain and improve support duties such as Playground software, accounts receivable, CCDF & government funds, tuition discounts, bad debit collections, end of the month figures, fundraisers, and classroom transitions.

Performs weekly revenue postings and a variety of enrollment procedures.

Performs administrative tasks to ensure existing State License, NAEYC, PTQ, and HEPA standards and criteria are maintained including assisting with classroom scheduling to maintain ratios.

Works closely with center directors to ensure financial sustainability by assisting with enrollment procedures and controlling salary expenses.

Maintains ongoing communications to ensure classroom teachers and current families are well informed and transportation programming follows safety protocol.

Implements, maintains and improves positive customer service reputation of the Center.

Assists Director(s) to ensure all printed materials distributed are of high quality and follows YMCA brand compliance.

Attends mandatory meetings and trainings sessions.

Communicates to Directors any suggestions, concerns, or incidents for follow up.

Maintains current and updated accurate child records.

Oversees administration of medications and follows center procedures.

Assists in organizing and coordinating all special events and family engagements.

Is friendly and courteous to children, parents, staff members, volunteers, and guests.

Provides excellent customer service and follows program retention practices of the center, including responding to inquiries/concerns in timely manner, being courteous and giving sincere attention to both staff and program members, providing positive and regular feedback to program participants, knowing individual's names and using their names when speaking to members.

Assist in ensuring Annual Campaign fundraising meets goal.

Upholds guidelines as outlined in the YMCA of Muncie Employee Handbook.

Follows all employee rules, dress code, and various procedures.

Carries out other duties as assigned by Directors.

YMCA Competencies (Team Leader):

Mission Advancement:
Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration:

Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness:
Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth:
Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications:

High school diploma or GED required. A 2-year Early Childhood Degree or equivalent experience is preferred.

Two (2) years of experience in appropriate administration support functions.

Knowledge of Indiana Rules for Licensing Child Care Centers, NAEYC Accreditation, Paths to Quality initiative.

Knowledge of EZ-CARE or child care software preferred.

Minimum age of 21 and driving record in good standing.

Requirements include completion of:
Child Abuse Prevention; CPR;
First Aid; AED;
Blood borne Pathogens, physical, Drug Screen, and a variety of…